services

Practical Program Management

We take a step-by-step approach that lets you build new now and scale later.
Our software system works within your existing systems and processes.
Reduce risks and maximize efficiencies while improving patient satisfaction and rankings.
Most connected health device manufacturers don’t specialize in project management. We do.

We design every non-clinical aspect to meet your program goals. We log, analyze and report every one of our in-home interaction so you can keep focusing on patient outcomes. Let us manage all the non-clinical details of your RPM program, while you focus on providing superior clinical care.

program design

Our program management team works side by side with you to develop a blueprint for optimal workflows and communication. We make our operations work with your existing systems and processes.

project management

We’ll test your “blueprint,” adjust as needed, and make your program operational — from patient selection criteria to enrollment processes to monitoring and beyond.

program analytics

Expect detailed documented processes that cover every event, from installation to patient training to identifying devices in need of repair.

roi reporting

What isn’t measured isn’t managed, which is why we develop a plan that will support the integrity of your clinical care, but at the same time, maximize program efficiencies and ROI right from the start.

 

If you’d like the support and strength of the leader in connected health logistics contact us now

Effective Remote Patient Monitoring Solutions

Our US-based outbound call centers handle all patient outreach and in-home support.
We engage patients daily, not only to ensure adherence, but also to hear how patients are really feeling about their devices and wellness.
By doing all the non-clinical tasks, we can help your patient and organizational outcomes surpass goals.
Adherence is key. That’s why Trapollo gives you a dedicated call center team to ensure your patients are plugged in and compliant.

We make all the calls for you. We confirm that there’s enough space in the patient’s home for the  equipment. We update remote patient monitoring software after testing the in-home equipment — and we schedule ongoing check-ins to sustain a strong human connection with each patient.

remote patient monitoring enrollment

The moment a remote patient is enrolled, your health system is notified so you can begin your remote health monitoring process.

home health monitoring set up

Trapollo reaches out to a patient or caregiver to schedule home health device delivery and installation.

device training

Remote health patients who are more comfortable with their  devices are more compliant. That’s why our trained support team walks through setting up the devices over the phone or in-person, whichever is best for the patient.

remote health compliance

Our follow through includes monitoring, and any technology support needed to keep the equipment in working order, which helps to promote compliance and  patient satisfaction.

 

If you’re looking for both hi-tech and hi-touch from a devoted connected health partner, contact us now.

Systems Management & Logistics

Most health care organizations aren’t equipped to ship and receive equipment — we are.
We provide HIPAA compliant device and data disposal services, plus certificates of destruction when required.
Trapollo manages your component refurbishment or replacement requests (as required), plus verifies that all units work post-recycling.
RPM logistics are complicated. You monitor many patient populations. Your health kits can contain thousands of components with devices from many different manufacturers.

What do you do in the event of an FDA recall? Don’t worry. Trapollo tracks the exact location of every single component in your FDA-registered inventory — no matter where it is. And we assemble, ship, track, recover and redeploy for you — no matter your target population.

inventory and asset management

We manage two locations to ensure prompt kit delivery anywhere.

shipping and tracking

To maximize efficiencies, our unique Kit ID’s track the location of every component. Our team physically maintains your inventory so it can be accounted for at all times.

equipment recovery

We use program specific “De-installation Kits” that include instructions, packing material, and we rely on the coordination of residential pickup services.

sanitization and redeployment

Once units come back from the field, our integration center staff perform complete unit recycling services, including device disinfection (both virtual and physical), and testing before being shipped to the next patient.

 

To avoid lost devices and make the most of your equipment investment, contact us now.

Equipment & Device Solutions

Your clinicians don’t need to perform technical refreshes to device hardware; we do that for you.
With Trapollo you can purchase, rent and finance the exact equipment your RPM program needs.
Most health care professionals aren’t trained to evaluate and make technology purchases; we do this all day long.
We have successfully operationalized some of the largest connected health programs in the U.S.

From recommending devices that suit your needs to making sure that device hardware is refreshed when necessary, we do it all. Not only do we sell and rent home health monitoring kits from some of the world’s best manufacturers, we are a leader in mobile device management. Let Trapollo get your program launched, moving and improving.

equipment

Remote health monitoring equipment is a big investment. Devices are transferred from patient to patient several times during a 12-month period, which is why you want the best advice on choosing your connected health technology.

medical device sales and financing

Whether it makes sense for you to rent, lease or purchase devices, we can help you with medical device financing and spread your investment over time in predictable payments.

multi-vendor tech support

Trapollo offers you many great product manufacturers to choose from, and with our multi-vendor tech support, you can feel free to choose one or many remote patient monitoring solutions and know that we can support you and your patients.

mobile device health monitoring

More and more, connected health is being adopted by tech savvy patients who collect and communicate their medical data via mobile phone and tablet. We make managing devices look simple because we are a leader in mobile device management for remote patient monitoring programs.

 

To be sure you’re investing in the right remote patient monitoring equipment, contact us now.